Telcos

An Emerging Paradigm Or Just Another Trajectory? Understanding The Nature Of Technological Changes Using Engineering Heuristics In The Telecommunications Switching Industry

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Executive Summary

This paper on technological changes distinguishes between paradigmatic changes and changes in trajectories. Recently several scholars have performed empirical studies on the way technological trajectories evolve in specific industries, often by predominantly looking at the artifacts. Much less - if any - empirical work has been done on paradigmatic changes, even though these have a much more profound impact on today's industry. It follows from the theory that such studies would need to focus more on the knowledge level than on the artifact level, raising questions on how to operationalize such phenomena.

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