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Retention of good employees is a major concern of any organization. "[Businesses] worry about their production schedules, their deadlines, their competition, and their financing,", "but they rarely look inward at themselves." That's why most people, when asked, can't define their workplace culture. But this intangible, once thought of as "Soft," "may be perhaps the most important factor in the growth and survival of any business", "Understand this fact, and you can reach levels of success that are unimaginable for most people".
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