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An Enhancement of QoS in Web Services

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Executive Summary

Due to the wide acceptance of web services and its rapid spread, a number of mission-critical systems will be deployed as web services in the next years. The availability and efficiency of these systems has to be ensured in cases of failures and network disconnections. An example of web services for which availability and efficiency will be crucial issue is Auto Repair Service. It is critical because success in the Auto Repair business requires highly productive service personnel. So improving communication with Auto Part Shop is essential for Auto Repair Service to improve operational efficiency while providing better customer satisfaction.

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