Date Added: Mar 2012
In the present aggressive world of competition, knowledge management strategies are becoming the major vehicle for the organizations to achieve their goals; to compete and to perform well. Linking knowledge management to business performance could make a strong business case in convincing senior management of any organization about the need to adopt a knowledge management strategy. Organizational performance is, therefore, a key issue and performance measurement models provide a basis for developing a structured approach to knowledge management. In this respect, organizations need to assess their knowledge management capabilities and find ways to improve their performance.