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Appointment Scheduling: The Moment of Truth

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Executive Summary

As companies continue to streamline their supply chain an area often forgotten about is the Shipping or Receiving Department even though this Department is critical to the successful flow through of products through the supply chain. Too often an organization will align their supply and demand, but not provide the critical inventory prioritization rules for their shipping and receiving departments leaving the right product delayed from its final end point and often causing downstream out-of-stock and lost sales opportunities. Additionally, often during buying and sourcing activities "Actual" shipping and receiving capacity are ignored. This dangerous practice floods shipping and receiving facilities during peak times and leaves critical inventory on the outside looking in.

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