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It is critical to implement an enterprise search solution to meet the growing information needs of the business. The solution must be able to adapt to the organization's needs and transform significant amounts of information into actionable intelligence. However, do not overlook the fact that these tools only work on the content that the organization has generated. Businesses should not deprive themselves from gathering massive amounts of unstructured data related to their organization's objectives; on the contrary, they should motivate their employees, partners and customers to contribute to the information gathering process and let the enterprise search tools do the rest. This will not only improve employee productivity and reduce costs but it will also enhance customer satisfaction and strengthen business partnerships.
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