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ECM technology has been around for decades. By now, everyone is aware of its benefits, and of the costs associated with not converting to enterprise content management. It's mystifying to the author that ECM wouldn't be a top priority for any organization that wants to stay profitable and competitive. To put it bluntly: if one hasn't adopted ECM, they are hemorrhaging money. Nonetheless, there are still a lot of businesses out there that are content to throw their money into the. After more than two decades in the business, the author has seen an overwhelming number of success stories - even from organizations that take advantage only of the bare minimum of their ECM system's capabilities.
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