Business Intelligence

Assessing Business Intelligence Readiness in Your Organisation

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Executive Summary

Business intelligence (BI) has been around for quite a while and has steadily evolved as a tool that can help organizations to analyze data to take accurate and sound business decisions. This paper discusses BI as it encompasses data warehousing, business analytical tools and content/knowledge management. It can thus be defined as getting the right information to the right people at the right time to enable good decisions and thus an improvement in organizational performance. There are, however, some crucial challenges associated with a successful BI program. Challenges such as user classification and profiling, and implementing and sustaining skills are some of them. A Business Intelligence Competency Center (BICC) could be the answer to help organizations develop and refine their BI processes within a defined framework. The BICC could help provide vision and strategy, define standards, and manage product portfolio. The necessary success factors for a BI program are capable and astute business management sponsor, strong business driver, feasibility, functioning IT/Business partnership, and current analytic culture. The purpose of a BI readiness assessment is to enable business managers and IT professionals in an organization to clarify the organizations goals for a BI initiative, develop a consistent methodology for the initial BI implementation effort, identify current team skills and deficiencies, develop needed processes, research tools for current BI needs and identify potential data quality issues.

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