Avaya Agile Communication Environment Event Response Manager: Reduce Downtime and React More Quickly to Business Critical Events
Avaya ACE Event Response Manager is an Avaya Agile Communication Environment packaged application designed to reduce business downtime and accelerate responsiveness to critical events. When an event occurs, Event Response Manager alerts and assembles the right people in seconds. The application sends a notification to a response team and starts an audio-conference call simultaneously. Responders who receive the notification are transitioned seamlessly into the conference call. Once the meeting is in progress, notifications about related events may also be communicated directly into the conference.