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In today's challenging economy, many organizations are shifting their focus to reduce costs for improved margins, allowing them to make strategic investments in key growth areas. These cost reductions are often achieved through the optimization of personnel, hardware, software, or parts of communications infrastructures. As reductions are made, organizations may be left with under-utilized assets such as IP Telephony (IPT) networks, providing the opportunity to re-evaluate their current operations and costs associated with their IPT infrastructures.
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