Avaya's Approach to Next Generation 911

Date Added: Jun 2009
Format: PDF

This Avaya white paper will highlight how the public safety answering point can be transformed with advanced call center technologies that can achieve interoperability, accommodate the addition of the latest technology, and gain greater cost efficiencies without a complete solutions overhaul. To that end, it has assembled the Avaya Public Safety Communications Solutions - integrated, communications software, hardware and services from Avaya and its ecosystem partners - to help emergency call systems update analog architectures to support advanced technologies. These solutions deliver a number of benefits for 911 centers and the people and communities they serve. NG911 for the PSAP is available and with careful planning, some or all NG911 elements can be integrated quickly and economically.