Mobility

Banking and Finance Over the Mobile Channel

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Executive Summary

Over the last three to five years people have seen dramatic growth of mobile commerce, both globally and in the US, with optimistic forecasts for this trend to continue. The introduction of the iPhone in 2007 served to further spur the move to mobile. Suddenly on trains, planes, at the beach, and on the streets, people see an explosion of users with BlackBerrys, Androids, iPhones, Kindles and iPads. People are using their mobile devices to buy and download music and books, to bank, social network, board planes, even remotely deposit checks, all through their smartphones and wireless devices (both over the cellular network and WiFi).

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