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As today’s IT landscape becomes more dynamic, managing the mixture of delivery platforms, vendors and service contracts to build a coherent service portfolio is a growing challenge for senior IT leaders and CIOs.
Inside, gain advice for how to seize the opportunities offered by a cloud-enable multi-supplier service delivery chain and become a successful IT service broker. Learn why short-term gains can lead to long-term pain points in ad hoc cloud adoption as well as insights on an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments.
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