Become an agile IT organization with service lifecycle management

Download now Free registration required

Provided by

Executive Summary

Many IT organizations are struggling with the growing demand for more agility, increased efficiency, and better alignment with business needs. A service-centric approach is mandatory to meet this demand. This business white paper discusses the service lifecycle management approach, offering IT a comprehensive and effective methodology for increasing the quality, performance, and value of services. It talks about what this approach is, how Information Technology Infrastructure Library (ITIL^®) supports it, what benefits an IT organization can gain from it, and finally how HP Service Management solutions enable you taking this into practice.