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The dynamics of the telecommunications sector requires constant measuring, survey, analysis and comparison of the relevant performance features as a way to set the starting point in the adoption and implementation of the appropriate development strategy. At the same time, it is vital to create a concrete methodological procedure that will enable continual monitoring and also act as the sustainable source of guidelines for the definition, implementation and post-implemental corrections of adequate telecommunications policy. Benchmarking has achieved a major importance as a support tool for policy-making.
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