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Benefits of a decision-centric business

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Executive Summary

Businesses cannot trade efficiency for effectiveness, especially when dealing with cutting costs while maintaining organisational balance and customer demands. Coping with change is one of the most pressing challenges for CEOs, and they rely on CIOs to use data to inform good decisions. One tactic could be adopting a more decision-centric organisation, where the focus is on decisions instead of processes or functions. If a decision-centric organisation focuses on automating operational and tactical decisions, on developing simple, standard processes and on responding to events, what benefits will it see? This IBM white paper outlines the benefits of this approach to meeting business challenges and the decision-management systems required to implement it.

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