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In an increasingly competitive marketplace, complicated by industry globalization, escalating and emerging risks, and regulatory pressures, insurance companies can no longer afford "Business as usual." Nor can insurance companies continue to rely on investment income alone. They must improve their business processes, not only to stay competitive, but also to deal with an increasingly complex market. Insurance executives need visibility into every facet of the business - underwriting and rating, claims, marketing, distribution management, portfolio risk management, and more - to make the right decisions. Each of these many day-to-day business decisions need to be made in context with the financial goals and objectives. However, for an industry saddled with aging legacy systems and manual paper-based processes, good decisions can be elusive.
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