Unified Comms

Beyond MOS - Ensuring VoIP Service Quality

Free registration required

Executive Summary

As VoIP traffic continues to climb, CSPs are faced with the challenge of ensuring VoIP call quality. Monitoring of real-time VoIP services is complex, and existing IP network management solutions need to be augmented with more comprehensive and sophisticated data collection, correlation, and analysis capabilities. These capabilities need to consider the specific characteristics of voice services by operating with dedicated metrics that provide insight into the user experience. Policy and standard conformance issues also need to be considered, to ensure smooth network operations and pro-active handling of problems.

  • Format: PDF
  • Size: 1189.5 KB