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IT storage administrators often face an overwhelming challenge as they respond to demands placed on them from all directions from users, the IT manager, and the business itself. Planned and unplanned outages foist a public relations role on administrators who have to explain why data is unavailable and why users can't do their jobs. Administrators also play the role of enforcer continuously monitoring storage and ensuring that users do not surpass their allocated limits. The storage administrator is expected to keep storage costs low and performance high, while striving to meet quarterly, annual and strategic technology goals and business objectives. Many of the demands faced by storage administrators are made more challenging by the manual and labor intensive nature of storage management.
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