Browser Interfaces and EV-SSL Certi Cates: Confusion, Inconsistencies and HCI Challenges

Free registration required

Executive Summary

The introduction of Extended Validation (EV) SSL certificates has caused web browser manufacturers to take a new look at how they design their interfaces for conveying certificate information. In turn, it takes a thorough look at the choices they have made. Its observation is that the changes being made significantly increase the confusion surrounding SSL certificates rather than in-creasing trust. It performs a systematic walkthrough involving dialogues and interfaces related to site identity, certificates, and SSL encryption; raise questions concerning the inconsistencies in their implementations; and highlight the confusion between identity and confidentiality.

  • Format: PDF
  • Size: 834.8 KB