Security

Browser Interfaces and EV-SSL Certi Cates: Confusion, Inconsistencies and HCI Challenges

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Executive Summary

The introduction of Extended Validation (EV) SSL certificates has caused web browser manufacturers to take a new look at how they design their interfaces for conveying certificate information. In turn, it takes a thorough look at the choices they have made. Its observation is that the changes being made significantly increase the confusion surrounding SSL certificates rather than in-creasing trust. It performs a systematic walkthrough involving dialogues and interfaces related to site identity, certificates, and SSL encryption; raise questions concerning the inconsistencies in their implementations; and highlight the confusion between identity and confidentiality.

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