Business Intelligence Investigate

Building a Business Intelligence Competency Center: Establishing a Culture of Best Practice

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Executive Summary

Business Intelligence (BI) has become increasingly more strategic in organizations. IT departments are looking for ways to manage and support deployments across divisions, regions, and functions through the standardization of technology. A Business Intelligence Competency Center (BICC) provides the centralized knowledge and best practices to help make these broader BI initiatives possible. This white paper will help one strengthen understanding, planning, and communication of the value of a BICC and its usage in own organization. In addition, this paper may help act as a catalyst to assisting one in establishing an initial plan to define BICC charter.

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