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Centralization of services is a global trend in universities worldwide. IT services in a university become a solo department to provide common IT support for the entire university community such as staff, students and visitors. Special services required for Computer Science and Information Technology courses are quite often not part of IT service agreements. The shared common computer labs are tightly controlled by IT services and could not be used to deliver some specialised course such as Microsoft Active Directory Configuration and Management. A dedicated computer lab is no longer a viable option to provide a practical solution with three-year University leased computers.
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