Building and Operating a Network Operating Center (NOC) and Help Desk

Managed service providers (MSPs) have many choices to make when building and operating a network operating center (NOC) and help desk. Whatever choice you make, it is important to first define your operational and service level needs in order to choose the model that best fits your business. This eBook will examine several models and provide a checklist of items you need to consider when exploring your options.

Provided by: ConnectWise Topic: Date Added: Apr 2012 Format: eBooks

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