Business Intelligence

Business Analysis Communication and Elicitation

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Executive Summary

The Business Analysis (BA) process is much like a jigsaw puzzle. It is made up of many pieces that must fit together to create a complete picture. This white paper focuses on communications, especially during elicitation, the foundation of all BA efforts and the knowledge area that occurs throughout any BA initiative. It presents part of the puzzle; individuals should access other sources of information, including training events, articles, and books, in order to find the additional pieces.

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