Business and Information Technology Alignment Through Business Service Orientation

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Executive Summary

The alignment issue between business and information technology is one of the most mind boggling problems enterprises encounter in achieving an agile and dynamic business it is so important that has a direct effect on the overall performance of an enterprise, in enterprises that there is an alignment, they have better business and are capable of presenting more suitable services with higher efficiency to customers. That's why the alignment issue between business and information technology has been transformed in to one of the most important subjects facing organizations chief information officers. One of the mentioned solutions in this field is the discussion of enterprise business service orientation that creates a new concept called service oriented enterprises.

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