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Managing employee desktops is currently a time-consuming, expensive and daunting task. While people in every department now largely rely on their desktop computers to function day-to-day and deliver results - the management of that desktop estate has become a headache for the IT team, as well as a significant drain on available resources. In brief, it's taking money away from the innovative, business-building projects with which we'd all like to engage.
Until now, there has been little that could be done about it. There haven't really been any efficient methods available for updating individual devices with critical new applications and patches. Each and every platform upgrade, patch and security update can be complex and error prone. Automatic and zero touch models can be expensive to build and operate.
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