Business Impact of Outsourcing: A Fact-Based Analysis
IT and business process sophistication are well recognized indicators of a company's competitiveness and potential for superior performance when compared with industry peers. However, maintaining a state-of-the-art IT infrastructure is an expensive proposition that triggers many corporations to out-source their information systems. According to recent AMR research, over half of large enterprises \"Are considering out-sourcing as a vehicle for reengineering their business process. Many firms have used the recession as an opportunity to focus heavily on eliminating waste and streamlining poor process flows\".