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The need for better \"Business management\" of large-scale Information Technology (IT) investments and operations is an ongoing industry theme. In general, Enterprise Management Associates (EMA) analysts believe IT is under-managed relative to peer enterprise functions such as manufacturing operations, supply chain management, and commercial product development. This paper leads to poor business alignment and performance, and is increasingly problematic as CIOs are challenged with more and more complex decisions such as whether or not to move to Cloud sourcing.
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