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Keys to Success for Business Intelligence initiatives: Develop a clear model of the KPIs for your business, or for segments of your business, and their relevance and impact on your understanding of day-to-day operating proficiency and the health of the business. Make sure the KPIs are tracking and measuring results, and not just activities. Establish goals, aligned with corporate and functional objectives, to evaluate performance against KPIs. Specify upper and lower control limits that define your standards of excellence, as well as what performance is considered unacceptable, with appropriate rewards and consequences.
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