Business Intelligence Operational Structures: Towards the Design of a Reference Process Map
Business Intelligence (BI) is a topic widely discussed in IS literature and has, as a combined business and IT function, become an essential component of the information supply infrastructure and a contributor (and prerequisite) to overall organizational success. Business Intelligence (BI) is often seen as a combined business and IT function. As such, the operational structure of BI is not always clearly defined. In this paper, the authors present an overview of typical BI operational structures and elaborate their characteristics. Based on this analysis, they will (in future work) design a reference process map for BI which can be used as a template to define organization-specific BI operational structures.