Business Process Outsourcing Aligning Buyer Capabilities And Outsourcing Strategies

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Executive Summary

The recent economic downturn has forced companies to examine all aspects of their strategy in their struggle between addressing near-term requirements and establishing a longer-term competitive foundation. Getting the outsourcing strategy right can address near-term needs such as cost savings, improved cash flow, while positioning the company for accelerated growth rates, and is critical for an organization in establishing a robust competitive foundation. Choosing the correct outsourcing strategy is complex, however. It requires balancing near-term needs with a longer-term view, and a clear understanding of organizational strengths and capabilities.

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