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Date Added: May 2011
Effective use of business video can help organizations collaborate to increase productivity. While implementation of the right technologies is critical to success, it is equally important to understand the need to begin the process with the right assessment and preparation. Cisco Services has produced a series of four white papers to provide IT professionals with a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience and realize the best possible ROI. This first white paper explains critical steps for the discovery process.