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Rising concerns over data privacy and accuracy make the manual processing of paper an increasingly serious problem for government agencies already overwhelmed by paper documents and the problems of processing them. The expense and inefficiency of paper-bound process has most government agencies looking for solutions that use automation to accelerate document input, eliminate errors and lost data, provide a clear audit trail and reduce costs.
Which is exactly the premise behind IBM's Enterprise Ready Intelligent Capture (ERIC) -- a coordinated approach to document input and processing that combines distributed and centralized scanning with fax and electronic conversion across numerous department applications through a standard capture portal.
This paper explores "Enterprise Ready Intelligent Capture" as a way for government agencies to make critical improvements to long-standing paper-bound functions.
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