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Manifests, EPA forms, bills of lading, purchase orders - the transportation industry finds itself on the front lines of a raging battle to understand, manage and process paper documents. The burden is made more acute by the decentralized nature of the transportation industry as well as diversity of document types, often in multiple languages. This is further compounded by adding fax and electronic documents to the logistics of hard copy paper-pushing.
Today's most competitive players in the transportation industry have put solutions in place to quickly and accurately capture documents, extract data and move that data to a business process. Successful process engineering using document automation solutions streamlines operations, eliminates errors and lost data, reduces costs, and delivers greater customer satisfaction.
Which is exactly the premise behind IBM's Enterprise Ready Intelligent Capture (ERIC) -- a coordinated approach to document input and processing that combines distributed and centralized scanning with fax and electronic conversion across numerous department applications through a standard capture portal.
This paper explores "Enterprise Ready Intelligent Capture" as a way for transportation organizations to make critical improvements to long-standing paper-bound functions.
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