Project Management Investigate

Carrington Holding Company, LLC: Proving the value of elearning

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Executive Summary

Carrington Holding Company, LLC needed to implement a compliance and business training solution to reach more than 1,800 associates nationwide across a variety of business lines. Carrington’s aggressive growth model required a much more scalable training solution than a traditional classroom-training model. In addition to compliance, Carrington needed to onboard new employees with effective, consistent and engaging training. Given the constantly-changing regulatory environment and heightened scrutiny in the mortgage service industry, it was critical associates were compliant and trained to follow current market best practices.

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