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Case Study: How Aaron's Achieved Significant Process Improvement through Telecom Expense Management

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Executive Summary

Aaron's chose to outsource TEM so they could maintain a high level of control, ensuring invoices would be paid accurately and on time - and focus on core business, avoiding deploying resources to develop in-house competencies for:

  • managing day-to-day telecom carrier relationships
  • working with EDI telecom invoice files, and
  • operating a back-office process to audit and pay telecom invoices.
Read how Aaron's met its goals - better systems, improved processes and better data-early on and enhanced with many more benefits.

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