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Defects or bugs have been existed as a problem in the system and they are normally inevitable in software development. Most software bugs arise from mistakes and errors made by people in either a program's source code or its technical design. Huge amount of bugs could be found in system development. It was relatively difficult to manage bugs in simple word documents or remember everything in one's head. Thus Change and Bug Tracking (CBT) System has been introduced in order to keep track of the reported bug in the system. By using this tracking system, every user can report and follow up the issue in the system.
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