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Many organizations take months assessing different monitoring software and yet find it difficult to differentiate between these products, since most use the same jargon. Proactive monitoring, root-cause analysis, service-oriented user views, customizable reports, auto-correction, event correlation, etc. Are buzz words that most vendors use to describe their products. This paper describes different ways in which one can compare and contrast different monitoring solutions and how one can decide for oneself what the key factors are needed to consider in deciding on a monitoring solution for the infrastructure.
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