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Whether the people are a large corporation with offices around the globe or a small business run out of a home office, web conferencing tools are enabling organizations to reduce costs, reach new markets, accelerate business processes, and improve business decisions. Since the first web conferencing product hit the market over a decade ago, there have been great advances in the features and functionality available to consumers. Beyond the era of experimentation, web conferencing has transformed from a stand-alone remote sharing tool into a key collaborative component of Unified Communications (UCs). Now that web conferencing has become such a widely accepted business tool, there has been a dramatic increase in the number of service providers entering the marketplace.
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