Business Intelligence

CIOs Feel the pressure to optimize online experience

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Executive Summary

In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. Based on this research, the LinkedIn participants have provided ammunition and guidance toward building the business case to optimize the customer experience via well-performing applications.

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