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Cisco WebEx Connect IM Security: Enterprise Instant Messaging Through a Commercial-Grade Multilayered Architecture

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Executive Summary

Collaboration and communication solutions empower enterprise teams to find, connect to, and work efficiently with colleagues both inside and outside the organization. To deliver an integrated solution - combining presence, enterprise-grade instant messaging, audio and video conferencing, Voice over IP (VoIP), telephony, and more - without adding complexity to their existing infrastructures, IT organizations are turning to hosted collaboration solutions. Businesses demand that hosted services build in enterprise-class security, without compromising the company's privacy or weakening the protection of sensitive files and communications. Cisco WebEx Connect IM offers organizations the advantages of a multilayered security strategy derived from more than 10 years of experience and investments in hosted collaboration solutions.

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