Citrix GoToAssist Express Security White Paper

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Executive Summary

GoToAssist Express's intuitive and secure interface and feature set make it the most effective solution for conducting online support sessions. Using GoToAssist Express, support, consulting, accounting and IT professionals can quickly and easily deliver technical help to customers across the globe. Behind the scenes, Citrix Online's hosted service architecture transparently supports multi-point collaboration by providing a secure, reliable environment. As this paper shows, GoToAssist Express promotes ease of use and flexibility without compromising the integrity, privacy or administrative control of business communications or IT assets. This paper focuses on the information security features of GoToAssist Express.

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