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IT organisations can obviously see potential benefits from using cloud computing and virtualisation, from cost savings to a flexible infrastructure. But research from UBM TechWeb for CA shows that many IT administrators are struggling to realise this potential without the use of IT services automation. Can you remember why you choose cloud computing and virtualisation for your business? Have the benefits you thought you'd see - cost savings, flexibility, speed -- not yet materialised? This study shows many businesses are struggling because of the manual processes required to manage their IT services. It offers ideas around how IT automation tools can help businesses realise the full benefits of the cloud and virtualisation.
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