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Much of the discussion around modern IT still revolves around purely technical aspects of a given platform, leaving many business people in the dark as to what true value of a new technical architecture actually is. With businesses being run by process - not by technology - a new approach has to be taken: one that starts with the business imperative, drills down to the business process and then uses technology - increasingly from outside sources - to enable and facilitate the business tasks that are the basic building blocks of business value.
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