Collaborative QoS-Information Sharing for Mobile Service Users: A Web 2.0 Business Model Proposal

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Mobile Service Providers (MoSPs) emerge, propelled by ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the Quality of Service (QoS) offered by Wireless Network Providers (WNPs) at a particular location and time of a mobile service usage. This paper presents a novel business method for the MoSP's QoS-assurance process. The method incorporates a location- and time-based QoS-predictions service facilitating the improvement of the WNP's selection process. This paper introduces and analyzes business viability of, an enterprise that provides the QoS-predictions service to MoSPs or directly to its customers (i.e. in B2B or B2C settings).