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Today's retail banking industry is in crisis. The symptoms can be ticked off' like so many ingredients iii a bad recipe: a lack of market growth, shrinking revenue pools, uncertain long-term liquidity, huge loan losses, tightening regulation, and sluggish value creation. What's more, interest rates have dropped to their lowest level in generations. Where the profit decline will stop - and how long rates will stay low - is anyone's guess. These factors and others add tip to a stark fact: the economic fundamentals of the banking business are changing.
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