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The current software development environment has been changing into new development paradigms such as concurrent distributed development environment and the so-called open source project by using network computing technologies. Especially, OSS (Open Source Software) systems which serve as key components of critical infrastructures in the society are still ever-expanding now. However, poor handling of quality attainment and customer support prohibit the progress of OSS. The authors focus on the problems in low software quality that prohibit the progress of OSS.
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