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For many people, the use of the technology offers opportunities to engage in activities that would otherwise be impossible. However, this potential can only be realized if the technology is designed so that it can support people in achieving their goals. Information access for people with special needs is creating numerous opportunities and challenges within the Information expressway community. A majority of web based information and services are inaccessible to people with certain disabilities, largely due to a lack of awareness of accessibility issues on the part of composers and developers in web engineering.
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