Configuring GW MFPs for SMTP Authentication

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Executive Summary

Configuring does not always generate the desired results. Customers who use Microsoft Exchange require extra care while configuring the MFO to avoid problems. This paper provides a guide to configuring Scan to E-mail with SMTP authentication. It also explains the necessity of each configuration. This paper provides a brief summary of the SMTP authentication procedure. It then talks about an evaluation of the measures used by the GW MFP for the duration of SMTP authentication. Furthermore it gives an abstract of the settings that affect Scan to Email with SMTP authentication. Error messages that are encountered while using Scan to Email are also assessed in the paper. Two kinds of SMTP servers are discussed in this paper. The first kind is Sendmail. Sendmail validates users with username and password. The username and passwords are then sent by the MFP to the server in the negotiation process of the SMTP. The second kind of SMTP server is the Microsoft Exchange (MS Exchange). MS Exchange validates users with username and passwords. MS Exchange also verifies the authenticity of the sender, to ensure security. This is carried out by the comparison of the SMTP username to the SMTP From fields and the E-mail From field. All the three should match. The paper also includes a configuration checklist section that summarizes characteristic circumstances that might come across in a customer setting.

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