Business Intelligence

Connected Healthcare Consumers: Engaging Empowered Consumers in a Connected Health Partnership

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Executive Summary

There is a powerful, yet overlooked, opportunity to engage consumers in a "Connected Health" partnership. In a Connected Health relationship, consumers collaborate with their healthcare providers using mobile phones, personal computers, video technologies, personal digital assistants, or other devices from which they can receive health information and services nearly anywhere, anytime. Connected Health means more than just going online to find medical information. It is about connecting with others, especially Primary Care Physicians (PCPs), to reduce healthcare costs and inefficiencies while creating healthier, more satisfied consumers.

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